Guild Wars Costumes - Guild Wars Forums

Grey Luck · Oct 06, 2011, 01:23 AM // 01:23

I went to buy a costume for guild wars today, but it denied my card. Are they still selling the costumes? Do they accept Debit Cards?

ruk1a · Oct 06, 2011, 02:39 AM // 02:39

Yep afaik there are known issues with the ingame store it has not accepted transactions for me on multiple occasions contact support.

Kamatsu · Oct 06, 2011, 04:33 AM // 04:33

The store is still selling all the costumes (individually, not the packs) and it does accept Visa Debit Cards - I've used my VDC for purchases via the in-game store without a problem.

If your having an issue with your card.. make sure your entering the billing information exactly - ie exact same name as whats on your card (ie if your name is Joe Dundee Bloggs.. but card only has Joe Bloggs.. then only put Joe Bloggs in the "name" field.), the address that your bills are sent to, correct country.. if any of the information is incorrect/inaccurate.. this could be why it's rejecting it. If it's all correct and your sure there are funds available... then you can contact support regarding this matter and they should hopefully be able to help.

You can also try purchasing from NCSoft's web store.. they sell the costumes there as well. You'll then need to apply the cd-key to your account - I believe.. I haven't ever purchased anything via NCSoft store before. The web store might accept your Debit Card..

Support: http://www.guildwars.com/support/
NCsoft Store: https://secure.ncsoft.com/cgi-bin/St...ory=4#costumes

Ravenmaster · Oct 06, 2011, 08:49 AM // 08:49

There seems to be a problem with the store.
I've been trying to buy a Merc Hero Slot for the last 2 days, no luck yet.

/e: Now it works for me.

Quaker · Oct 06, 2011, 02:34 PM // 14:34

It may depend upon the type of Debit Card. A card that only does direct withdrawal from your account probably won't work, but a regular Credit Card or a (Visa) Debit Card that also partially doubles as a credit card (pays the company though the CC company and then transfers from your account to the CC), should work fine. (unless of course the in-game store is boinked at the time)
If you only have a Debit Card and no CC, you could use one of those pre-paid credit cards.

Kada · Oct 07, 2011, 06:06 AM // 06:06

There definitely seems to be a problem with the store - it denied my credit card twice, but then it let me pay by paypal on the same credit card with no issues 5 minutes later.

Skyy High · Oct 07, 2011, 12:32 PM // 12:32

I had issues with my card once, years ago. Turns out I needed to enter the billing address veeeeeeery specifically, or it wouldn't take it.

Chuy Dog · Oct 07, 2011, 03:35 PM // 15:35

I had that problem yesterday, but I tried later and it worked. I think it was because I was trying to purchase two things back to back.

Grey Luck · Oct 08, 2011, 10:04 PM // 22:04

So in other words, I should keep trying?

Oct 06, 2011, 01:23 AM // 01:23	#1
Grey Luck Pre-Searing Cadet Join Date: Sep 2011 Location: Behind You	Guild Wars Costumes I went to buy a costume for guild wars today, but it denied my card. Are they still selling the costumes? Do they accept Debit Cards?

Oct 06, 2011, 04:33 AM // 04:33	#3
Kamatsu Moderator Join Date: May 2005 Location: Australia	The store is still selling all the costumes (individually, not the packs) and it does accept Visa Debit Cards - I've used my VDC for purchases via the in-game store without a problem. If your having an issue with your card.. make sure your entering the billing information exactly - ie exact same name as whats on your card (ie if your name is Joe Dundee Bloggs.. but card only has Joe Bloggs.. then only put Joe Bloggs in the "name" field.), the address that your bills are sent to, correct country.. if any of the information is incorrect/inaccurate.. this could be why it's rejecting it. If it's all correct and your sure there are funds available... then you can contact support regarding this matter and they should hopefully be able to help. You can also try purchasing from NCSoft's web store.. they sell the costumes there as well. You'll then need to apply the cd-key to your account - I believe.. I haven't ever purchased anything via NCSoft store before. The web store might accept your Debit Card.. Support: http://www.guildwars.com/support/ NCsoft Store: https://secure.ncsoft.com/cgi-bin/St...ory=4#costumes __________________ Have a moderation related issue or just want to chat? Send me a PM Last edited by Kamatsu; Oct 06, 2011 at 04:37 AM // 04:37..

Oct 06, 2011, 08:49 AM // 08:49	#4
Ravenmaster Ascalonian Squire Join Date: Mar 2008 Profession: N/	There seems to be a problem with the store. I've been trying to buy a Merc Hero Slot for the last 2 days, no luck yet. /e: Now it works for me. Last edited by Ravenmaster; Oct 06, 2011 at 12:47 PM // 12:47..

Oct 06, 2011, 02:34 PM // 14:34	#5
Quaker Hell's Protector Join Date: Aug 2005 Location: Canada Guild: Brothers Disgruntled	It may depend upon the type of Debit Card. A card that only does direct withdrawal from your account probably won't work, but a regular Credit Card or a (Visa) Debit Card that also partially doubles as a credit card (pays the company though the CC company and then transfers from your account to the CC), should work fine. (unless of course the in-game store is boinked at the time) If you only have a Debit Card and no CC, you could use one of those pre-paid credit cards. Last edited by Quaker; Oct 06, 2011 at 02:36 PM // 14:36..

Oct 06, 2011, 02:39 AM // 02:39	#2
ruk1a Wilds Pathfinder Join Date: May 2008 Location: UR MOM LOL Guild: ATTACK OF THE KILLER TOMATOES Profession: A/	Yep afaik there are known issues with the ingame store it has not accepted transactions for me on multiple occasions contact support.

Oct 07, 2011, 06:06 AM // 06:06	#6
Kada Frost Gate Guardian Join Date: Oct 2011 Location: Reykjavik, IS Guild: [Hero] Profession: R/Rt	There definitely seems to be a problem with the store - it denied my credit card twice, but then it let me pay by paypal on the same credit card with no issues 5 minutes later.

Oct 07, 2011, 12:32 PM // 12:32	#7
Skyy High Furnace Stoker Join Date: May 2006 Profession: R/	I had issues with my card once, years ago. Turns out I needed to enter the billing address veeeeeeery specifically, or it wouldn't take it.

Oct 07, 2011, 03:35 PM // 15:35	#8
Chuy Dog Academy Page Join Date: Aug 2011 Profession: W/R	I had that problem yesterday, but I tried later and it worked. I think it was because I was trying to purchase two things back to back.

Oct 08, 2011, 10:04 PM // 22:04	#9
Grey Luck Pre-Searing Cadet Join Date: Sep 2011 Location: Behind You	So in other words, I should keep trying?